{"id":1877,"date":"2019-04-16T15:03:21","date_gmt":"2019-04-16T15:03:21","guid":{"rendered":"https:\/\/www.shimpoceramics.com\/?page_id=1877"},"modified":"2023-11-17T07:30:22","modified_gmt":"2023-11-17T13:30:22","slug":"support","status":"publish","type":"page","link":"https:\/\/www.shimpoceramics.com\/en_GB\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div id=\"pl-gb1877-6a080331753b3\"  class=\"panel-layout\" ><div id=\"pg-gb1877-6a080331753b3-0\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-gb1877-6a080331753b3-0\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-gb1877-6a080331753b3-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb1877-6a080331753b3-0-0-0\" class=\"so-panel widget widget_sow-hero panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-hero so-widget-sow-hero-default-56c1e5761ed7-1877 so-widget-fittext-wrapper\"\n\t\t\t\n\t\t>\t\t\t\t<div class=\"sow-slider-base\" style=\"display: none\" tabindex=\"0\">\n\t\t\t\t\t<ul\n\t\t\t\t\tclass=\"sow-slider-images\"\n\t\t\t\t\tdata-settings=\"{&quot;pagination&quot;:true,&quot;speed&quot;:800,&quot;timeout&quot;:8000,&quot;paused&quot;:false,&quot;pause_on_hover&quot;:false,&quot;swipe&quot;:false,&quot;nav_always_show_desktop&quot;:&quot;&quot;,&quot;nav_always_show_mobile&quot;:&quot;&quot;,&quot;breakpoint&quot;:&quot;780px&quot;,&quot;unmute&quot;:false,&quot;anchor&quot;:null}\"\n\t\t\t\t\t\t\t\t\t\tdata-anchor-id=\"\"\n\t\t\t\t>\t\t<li class=\"sow-slider-image  sow-slider-image-cover\" style=\"visibility: visible;;background-color: #444444\" >\n\t\t\t\t\t<div class=\"sow-slider-image-container\">\n\t\t\t<div class=\"sow-slider-image-wrapper\">\n\t\t\t\t<h1 style=\"text-align: left\">Support<\/h1>\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"sow-slider-image-overlay sow-slider-image-cover\" style=\"opacity: 0.85;background-image: url(https:\/\/www.shimpoceramics.com\/wp-content\/uploads\/2019\/05\/hero-support-head-1.jpg)\"  ><\/div>\t\t<\/li>\n\t\t<\/ul>\t\t\t\t<ol class=\"sow-slider-pagination\">\n\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"#\" data-goto=\"0\" aria-label=\"Display slide 1\"><\/a><\/li>\n\t\t\t\t\t\t\t\t\t<\/ol>\n\n\t\t\t\t<div class=\"sow-slide-nav sow-slide-nav-next\">\n\t\t\t\t\t<a href=\"#\" data-goto=\"next\" aria-label=\"Next slide\" data-action=\"next\">\n\t\t\t\t\t\t<em class=\"sow-sld-icon-thin-right\"><\/em>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"sow-slide-nav sow-slide-nav-prev\">\n\t\t\t\t\t<a href=\"#\" data-goto=\"previous\" aria-label=\"Previous slide\" data-action=\"prev\">\n\t\t\t\t\t\t<em class=\"sow-sld-icon-thin-left\"><\/em>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-gb1877-6a080331753b3-1\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-gb1877-6a080331753b3-1\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-gb1877-6a080331753b3-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb1877-6a080331753b3-1-0-0\" class=\"so-panel widget widget_sow-hero panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"panel-widget-style panel-widget-style-for-gb1877-6a080331753b3-1-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-hero so-widget-sow-hero-default-92aed25a5892-1877\"\n\t\t\t\n\t\t>\t\t\t\t<div class=\"sow-slider-base\" style=\"display: none\" tabindex=\"0\">\n\t\t\t\t\t<ul\n\t\t\t\t\tclass=\"sow-slider-images\"\n\t\t\t\t\tdata-settings=\"{&quot;pagination&quot;:true,&quot;speed&quot;:800,&quot;timeout&quot;:8000,&quot;paused&quot;:false,&quot;pause_on_hover&quot;:false,&quot;swipe&quot;:false,&quot;nav_always_show_desktop&quot;:&quot;&quot;,&quot;nav_always_show_mobile&quot;:&quot;&quot;,&quot;breakpoint&quot;:&quot;780px&quot;,&quot;unmute&quot;:false,&quot;anchor&quot;:null}\"\n\t\t\t\t\t\t\t\t\t\tdata-anchor-id=\"\"\n\t\t\t\t>\t\t<li class=\"sow-slider-image\" style=\"visibility: visible;;background-color: #e7e7e7\" >\n\t\t\t\t\t<div class=\"sow-slider-image-container\">\n\t\t\t<div class=\"sow-slider-image-wrapper\">\n\t\t\t\t<div class=\"wrap\">\n  <div class=\"module\"><strong><a href=\"https:\/\/www.shimpoceramics.com\/en_GB\/catalogs\/\">Catalogs<\/a><\/strong><\/div>\n  <div class=\"module\"><strong><a href=\"https:\/\/www.shimpoceramics.com\/en_GB\/manuals\/\">Manuals<\/a><\/strong><\/div>\n  <div class=\"module\"><strong><a href=\"https:\/\/www.shimpoceramics.com\/en_GB\/troubleshooting\/\">Troubleshooting Documents<\/a><\/strong><\/div>\n  <div class=\"module\"><strong><a href=\"https:\/\/www.shimpoceramics.com\/en_GB\/videos\/\">Troubleshooting Videos<\/a><\/strong><\/div>\n  <div class=\"module\"><strong><a href=\"https:\/\/www.shimpoceramics.com\/en_GB\/parts-list\/\">Parts List<\/a><\/strong><\/div>\n<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t<\/ul>\t\t\t\t<ol class=\"sow-slider-pagination\">\n\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"#\" data-goto=\"0\" aria-label=\"Display slide 1\"><\/a><\/li>\n\t\t\t\t\t\t\t\t\t<\/ol>\n\n\t\t\t\t<div class=\"sow-slide-nav sow-slide-nav-next\">\n\t\t\t\t\t<a href=\"#\" data-goto=\"next\" aria-label=\"Next slide\" data-action=\"next\">\n\t\t\t\t\t\t<em class=\"sow-sld-icon-thin-right\"><\/em>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"sow-slide-nav sow-slide-nav-prev\">\n\t\t\t\t\t<a href=\"#\" data-goto=\"previous\" aria-label=\"Previous slide\" data-action=\"prev\">\n\t\t\t\t\t\t<em class=\"sow-sld-icon-thin-left\"><\/em>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-gb1877-6a080331753b3-2\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-gb1877-6a080331753b3-2\" ><div id=\"pgc-gb1877-6a080331753b3-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb1877-6a080331753b3-2-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-9a4752ba8b70-1877\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tWelcome to the Support Center\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-gb1877-6a080331753b3-3\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-gb1877-6a080331753b3-3\" ><div id=\"pgc-gb1877-6a080331753b3-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb1877-6a080331753b3-3-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.shimpoceramics.com\/wp-content\/uploads\/2019\/06\/support-pugmill.jpg\" alt=\"\" width=\"556\" height=\"272\" class=\"alignright size-full wp-image-5785\" srcset=\"https:\/\/www.shimpoceramics.com\/wp-content\/uploads\/2019\/06\/support-pugmill.jpg 556w, https:\/\/www.shimpoceramics.com\/wp-content\/uploads\/2019\/06\/support-pugmill-300x147.jpg 300w\" sizes=\"auto, (max-width: 556px) 100vw, 556px\" \/>We have gathered our resources and support in one convenient place for you here online. Our Support Center makes it easy to find solutions and support for our products. Check through our Manuals, Catalogs, RMA, Troubleshooting (videos), Warranty, and Parts List categories above for your product solutions.<\/p>\n<p>If you are acquiring information on any discontinued or reconditioned NIDEC-SHIMPO products, check our online manual section or contact NIDEC-SHIMPO CERAMICS for further assistance.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1877","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - NIDEC-SHIMPO CERAMICS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shimpoceramics.com\/en_GB\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - 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